Returns & Exchanges
At Roland Mouret, we offer a complimentary 14-day return period for all items that remain in their original condition with all designer tags attached. Please ensure your return is initiated within our designated timeframe to guarantee a full refund to your original payment method.
Request a Return
Log in to your account or visit our returns portal to enter your order number and email address to initiate the process.
Prepare Your Package
Place the items securely in their original packaging, ensuring all signature garment tags and security seals remain intact.
Attach the Label
Affix the pre-paid DHL shipping label provided with your order to the outside of the box, removing or covering any previous shipping information.
Ship and Track
Drop off your package at an authorized courier location or schedule a collection, keeping your tracking receipt until your refund is confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing